Transferring TTY calls to a third line can result in loss of which information?

Transferring TTY calls to a third line can result in loss of which information?

• A. It may cause loss of the caller's location
• B. It delays the call
• C. It can cause loss of automatic number & address information
• D. It increases call volume

Answer: (C)

When a TTY call is transferred to another line, the signaling data that identifies who is calling and where they’re calling from may not be carried along. This means the automatic number and address information can be lost on the new line. Without this data, responders can’t see the caller’s number or location, which is critical for follow-up and accurate dispatch. The other options don’t capture the data-loss issue: delaying the call isn’t about information carried, location is included in the broader “automatic number & address information,” and increasing call volume isn’t related to data transfer.

When a TTY call is transferred to another line, the signaling data that identifies who is calling and where they’re calling from may not be carried along. This means the automatic number and address information can be lost on the new line. Without this data, responders can’t see the caller’s number or location, which is critical for follow-up and accurate dispatch. The other options don’t capture the data-loss issue: delaying the call isn’t about information carried, location is included in the broader “automatic number & address information,” and increasing call volume isn’t related to data transfer.