Primary and secondary PSAPs have ______ responsibilities under the ADA.

Primary and secondary PSAPs have ______ responsibilities under the ADA.

• A. same
• B. different
• C. equal
• D. shared

Answer: (A)

Under the ADA, providing equal access to emergency services means ensuring effective communication for people with disabilities, and that duty applies to every part of the system, not just one type of PSAP. A primary PSAP must arrange for the necessary accommodations, such as relay services, TTY/TDD access, or other assistive options, and coordinate transfers to ensure the caller can reach help. A secondary PSAP, even though it may receive calls from a primary center, must uphold the same standard of accessibility and continue to provide or arrange the required accommodations. Since the law requires consistent protection across the entire public safety communications system, both types have the same responsibilities.

Under the ADA, providing equal access to emergency services means ensuring effective communication for people with disabilities, and that duty applies to every part of the system, not just one type of PSAP. A primary PSAP must arrange for the necessary accommodations, such as relay services, TTY/TDD access, or other assistive options, and coordinate transfers to ensure the caller can reach help. A secondary PSAP, even though it may receive calls from a primary center, must uphold the same standard of accessibility and continue to provide or arrange the required accommodations. Since the law requires consistent protection across the entire public safety communications system, both types have the same responsibilities.